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  QRG - Process Mapping
 
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This guide has been designed as a quick reference for Process Mapping of your Lean Six Sigma project. This activity occurs during the Measure Phase as you are determining the “as-is” state of your process, determining who plays what role, what departmental interfaces are involved and all the steps in the present process. Additionally, it sets the stage for the development of the metrics critical to measuring the performance of the process. This is a 23 page reference guide including any applicable templates and data sets.
 

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