QRG - Process Discovery: Fishbone

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This guide has been designed as a quick reference for the processes used to identify, define and select the Critical X’s for a Lean Six Sigma project. The Fishbone is a commonly used tool to solicit ideas by using categories to stimulate cause and effect relationship identification with a problem. It uses verbal inputs gathered in a team environment. This is a 15 page reference guide including any applicable templates and data sets.

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